Customer notice: Changes affecting shipments to the United States

Tiedote: Muutoksia Yhdysvaltoihin suuntautuvissa toimituksissa

Update: Customer deliveries to the United States now proceed as normal

We are pleased to inform you that deliveries to the United States are once again proceeding normally for orders with a customs value between USD 800 and 2,500 (maximum €2,100). These orders are eligible for the simplified and expedited customs declaration process, which has now been reinstated.

For business customers or orders exceeding €2,100, we kindly ask you to contact our customer service at ruskovilla@ruskovilla.fi for further assistance.


Warm regards,
Ruskovilla

Updated April 30, 2025

 


Temporary changes affecting shipments to the United States

As reported in international media, the U.S. government has implemented new trade regulations. Due to these changes, all shipments valued over 800 USD now require formal customs clearance, including supporting documents such as a certificate of origin and the recipient’s Tax Identification Number (TIN).

As a result, we are currently unable to ship orders over €680 (approximately $800) to the USA as a single shipment. We recommend splitting your order into smaller parts or contacting our customer service team at ruskovilla@ruskovilla.fi for assistance with alternative options.

These changes stem from revised import procedures, which are currently causing significant delays for B2C shipments exceeding the $800 threshold.

📦 Orders valued under €680 will continue to be shipped as normal.
📞 If you are planning a larger order, please contact us at: asiakaspalvelu@ruskovilla.fi

We’re monitoring the situation closely and will update this notice as soon as more shipping options become available.

Warm regards,
Ruskovilla

Updated 17.4.2025

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