Order cancellation

Consumer customers have a statutory 14-day right of withdrawal for online purchases under the Finnish Consumer Protection Act. You can submit a withdrawal notice using the form below. The form will be sent to our customer service, who will cancel your order.

In the message field, please state whether you wish to cancel the entire order or only part of it.

The items to be returned must be sent back within 14 days of submitting the withdrawal notice. See return instructions →